OK -- I am stating it right here and now.
I need to be nominated for sainthood.
Yep ....... Saint Eff. Has a nice ring to it, don't you think???
On December 30, 2012 ... my $1000+ , 4-1/2 year old Bosch washer decided not to run.
Fast forward to May 9th, 2013 ........... the washer is still not running.
Three different repairmen.
Two control panels ..... a door latch sensor ..... $195 labor bill ....and soon, a new motor ......... I may have a running washer later today.
Or a nervous breakdown.
I'm not really sure.
I have hand-washed clothes in the sink.
I have toted clothes to the laundromat.
And for the last three months ........ the 1946 Voss wringer washer and I have had an intimate relationship. It gets that way when you fill the washer with buckets of water, empty buckets of dirty water from the washer and try to avoid getting your body parts caught in the wringer. :)
I've also have spent a lot of time dancing around her in the middle of the kitchen. Kind of breaks up the magic kitchen triangle when there is a washer there!
So ....... why haven't I just chucked that Bosch out of the laundry room and replaced it with some new and shiny or old and working?
Because I inherited a bull-headed gene that refuses to let me just give up!
I am nice. I am polite. I am respectful. But I have called the company EVERY day for the past 6 weeks.
And today ...... the motor that I finally talked them into shipping overnight is being installed today.
At no cost to me.
Washers should last more than 4.5 years. Factory Authorized repairmen should have a clue. And if we as consumers don't demand that companies take responsibility for their poorly designed product, we will be stuck replacing washers and dryers and refrigerators every two to three years.
It may not be easy ... it may not be convenient.... but as long as we give up and buy another new appliance ... we will be sold inferior products.
I actually had a company customer service rep say to me, "You know, that washer is over 4 years old."
Please don't let the 67 year old WORKING Voss hear that!!!!